LMG Jewellery is the UK’s largest organisation specialising in the professional management of insurance claims for jewellery, watches and other valuable items, whether they have been damaged, lost or stolen. We have well over 20 years’ experience and have helped hundreds of thousands of satisfied customers.
We work in conjunction with the majority of the UK’s insurers and loss adjusters and importantly have also forged strong and longstanding relationships with the country’s leading jewellery retailers and manufacturers to provide an all-encompassing and quality service for our clients and most importantly their customers.
At LMG we understand that your jewellery is precious, not just in terms of value, but that it may have a history or sentimental significance to you. For this reason we aim to provide you with the highest standard of customer service, and we will treat your jewellery with the utmost care and respect.
As a small team we share a common interest in jewellery, be it our friendly and professional claims handlers, our experienced jewellers, or our watch specialists. We are here to provide you and your insurers with our expertise, and to advise and assist in an honest and fair assessment of your claim.
Excellent service. We were well informed on every stage of the work. My wife and I are very satisfied indeed.Mr C, Leeds
Thank you! Excellent, speedy repair. Lovely people on the telephone. I am delighted with my ring!
I would like to say thank you for the beautiful work done. My wife was delighted, personally. Many thanks for your help in getting the ring returned earlier than anticipated for our son's weddingMr W, Aberdeen
All I can say is thank you. The service received from LMG was outstandingMiss L, Plymouth
Excellent service in all aspects. Delighted with the replacement jewellery item. Beautiful work, customer service fantastic, helpful and kept me fully informedMr S, Boston
Fantastic service. Very pleased with the repair. Thank you for a brilliant hassle-free approachMrs F, Peterborough
Workmanship first rate. I love the ring. The staff were very helpful & courteous. The service exceptional! The replacement ring is beautiful! I'm very happy with the outcome of what was an unhappy experienceMrs W, Leeds
Most impressed with compassion shown at an upsetting loss, Excellent overall. Thank youMr B, Bristol
Excellent, helpful service -with great attention to detail. Thank youMrs R, Cambridge
Efficient, professional with a human touchMrs R, Northallerton
All the people I have dealt with have been friendly, professional & kind. Many thanks for an excellent serviceMrs G, Nottingham
The whole process was dealt with exceptionally. The ring is gorgeous and the man who came out to me was very nice and made the whole process easy. He was very patient with me whilst I decided what I wanted as wellMiss G, Ipswich
Couldn't rate the service highly enough. Process was great from start to finish. A nice experience on the back of being so upset about losing something so close to me. Thank youMr M, Leeds
Many thanks for my replacement wedding ring. Aside from being my 'actual' wedding ring this ring is as close to it as I can get, 'perfect'. Your help and that of all involved has been much appreciatedMrs M, Derby
The staff I dealt with gave exceptional customer service. I was amazed at how quickly my claim was settled and with no fuss. Thanks.Mrs S, Bishop Auckland