For customers who prefer to purchase their jewellery, watches and other valuables through retail jewellers LMG Jewellery utilises electronic vouchers, referred to as Gemcheck Cards, for jewellery and watch settlement.
Replacement takes place via a nationwide network of over 1,900 contracted retail jewellers, covering all types of shops and types of jewellery, from simple inexpensive earrings and mass-market watches to high quality boutique jewellery and prestige watch brands.
Several hundred of these shops are local, independent jewellers, allowing you a convenient mechanism to deal with shops that are familiar to you. You can use the voucher in as many shops as you wish across a period of time, with a diminishing balance, which you can monitor as you shop.
For a list of local retailers please click here
You can check the balance of your Gemcheck Card at any time by calling 0844 678 0101 and following the simple instructions.
Please note that not all of LMG Jewellery’s clients offer the Gemcheck Card as a settlement option.
Excellent service. We were well informed on every stage of the work. My wife and I are very satisfied indeed.Mr C, Leeds
Thank you! Excellent, speedy repair. Lovely people on the telephone. I am delighted with my ring!
I would like to say thank you for the beautiful work done. My wife was delighted, personally. Many thanks for your help in getting the ring returned earlier than anticipated for our son's weddingMr W, Aberdeen
All I can say is thank you. The service received from LMG was outstandingMiss L, Plymouth
Excellent service in all aspects. Delighted with the replacement jewellery item. Beautiful work, customer service fantastic, helpful and kept me fully informedMr S, Boston
Fantastic service. Very pleased with the repair. Thank you for a brilliant hassle-free approachMrs F, Peterborough
Workmanship first rate. I love the ring. The staff were very helpful & courteous. The service exceptional! The replacement ring is beautiful! I'm very happy with the outcome of what was an unhappy experienceMrs W, Leeds
Most impressed with compassion shown at an upsetting loss, Excellent overall. Thank youMr B, Bristol
Excellent, helpful service -with great attention to detail. Thank youMrs R, Cambridge
Efficient, professional with a human touchMrs R, Northallerton
All the people I have dealt with have been friendly, professional & kind. Many thanks for an excellent serviceMrs G, Nottingham
The whole process was dealt with exceptionally. The ring is gorgeous and the man who came out to me was very nice and made the whole process easy. He was very patient with me whilst I decided what I wanted as wellMiss G, Ipswich
Couldn't rate the service highly enough. Process was great from start to finish. A nice experience on the back of being so upset about losing something so close to me. Thank youMr M, Leeds
Many thanks for my replacement wedding ring. Aside from being my 'actual' wedding ring this ring is as close to it as I can get, 'perfect'. Your help and that of all involved has been much appreciatedMrs M, Derby
The staff I dealt with gave exceptional customer service. I was amazed at how quickly my claim was settled and with no fuss. Thanks.Mrs S, Bishop Auckland