1 Policy Statement

1.1 Introduction

The Be Group views the introduction of the Modern Slavery Act 2015 as a positive step by the Government. However, we all have a responsibility to be alert to the risks not just within our business, but also in the wider supply chain.

We are committed to preventing slavery and human trafficking within all our activities and require all those that we do business with to do the same.

Employees are expected to report concerns and the Company is obligated to act upon them.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our Slavery and Human Trafficking Statement for the current financial year.

1.2 Scope

This policy applies to all employees of The Be Group Holdings (UK) Limited. The policy is not intended to replace existing procedures.

In addition it sets out expectations that will also apply to any Company that we do business with whether they are a Client or part of our Supply Chain.

1.3 Terms

All references within the policy to the “Company” or “The Be Group” relate to Be Group Holdings (UK) Limited.

2 Our Business

We are insurance replacement specialists, acting on behalf of national insurance Companies to resolve claims on damaged or lost products.

The group operates within the UK and has its head office in Eastbourne, with a further office located in Bath.

We do not undertake any activities that are considered to be at high risk of slavery or human trafficking.

3 Supply Chains

Our supply chain is used to validate and where possible supply products that have been claimed for under a household insurance claim.

We operate and maintain a preferred supplier list. We conduct due diligence on all suppliers before allowing them to become a preferred supplier.  This due diligence includes an online search to ensure that a particular organisation has never been convicted of offences relating to modern slavery. All suppliers are required to confirm that no part of their business operations contradicts this policy.

4 Our Commitment on Slavery and Human Trafficking

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Slavery and Human Trafficking Statement reflects our commitment to acting ethically and with integrity in all our business relationships to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

5 Due Diligence Processes

As part of our initiative to identify and mitigate risk:

 

  • Where possible we build long standing relationships with all our suppliers and make clear our expectations of businessbehaviour;
  • All prospective/new suppliers are expected to have suitable anti-slavery and human trafficking policies and processes. This is verified as part of our due diligence
  • We have policies in place to encourage the reporting of concerns and the protection of whistle blowers.

6 Measures

All suppliers are reviewed on an annual basis and are required to undergo an annual due diligence review to ensure that they continue to comply with our expectations.

Compliance against our requirements is recorded on an annual review document.

Testimonials

Excellent service. We were well informed on every stage of the work. My wife and I are very satisfied indeed.

Mr C, Leeds

Thank you! Excellent, speedy repair. Lovely people on the telephone. I am delighted with my ring!

Miss L, Leicester

I would like to say thank you for the beautiful work done. My wife was delighted, personally. Many thanks for your help in getting the ring returned earlier than anticipated for our son's wedding

Mr W, Aberdeen

All I can say is thank you. The service received from LMG was outstanding

Miss L, Plymouth

Excellent service in all aspects. Delighted with the replacement jewellery item. Beautiful work, customer service fantastic, helpful and kept me fully informed

Mr S, Boston

Fantastic service. Very pleased with the repair. Thank you for a brilliant hassle-free approach

Mrs F, Peterborough

Workmanship first rate. I love the ring. The staff were very helpful & courteous. The service exceptional! The replacement ring is beautiful! I'm very happy with the outcome of what was an unhappy experience

Mrs W, Leeds

Most impressed with compassion shown at an upsetting loss, Excellent overall. Thank you

Mr B, Bristol

Excellent, helpful service -with great attention to detail. Thank you

Mrs R, Cambridge

Efficient, professional with a human touch

Mrs R, Northallerton

All the people I have dealt with have been friendly, professional & kind. Many thanks for an excellent service

Mrs G, Nottingham

The whole process was dealt with exceptionally. The ring is gorgeous and the man who came out to me was very nice and made the whole process easy. He was very patient with me whilst I decided what I wanted as well

Miss G, Ipswich

Couldn't rate the service highly enough. Process was great from start to finish. A nice experience on the back of being so upset about losing something so close to me. Thank you

Mr M, Leeds

Many thanks for my replacement wedding ring. Aside from being my 'actual' wedding ring this ring is as close to it as I can get, 'perfect'. Your help and that of all involved has been much appreciated

Mrs M, Derby

The staff I dealt with gave exceptional customer service. I was amazed at how quickly my claim was settled and with no fuss. Thanks.

Mrs S, Bishop Auckland