One of our highly trained professional jewellers can visit you at your home or place of work, or if more convenient at our Bath office. Our team covers most of the United Kingdom ensuring a prompt service. During the visit we offer comprehensive advice on the practicality of any piece you are considering. For certain items we can discuss and despatch directly to you without a need for a visit.
LMG’s wholly owned factory produces beautifully finished jewellery to stringent quality standards and to your individual personal requirements. In many instances we can even hand make a piece based on a photograph if available.
We utilise the latest state of the art manufacturing processes and equipment including CAD design and 3D printing and the most modern alloys. Where necessary we provide photo realistic images of the finished piece prior to manufacture. Additionally photos can be provided during production to ensure amendments and modifications can be made throughout the manufacturing process.
Diamonds and coloured gemstones are mined all over the world and our buyers travel to the main trading centres in Antwerp, New York, Tel-Aviv, Jaipur and Bangkok to ensure we offer vast choice and importantly at competitive market prices. All our diamond and gemstone buying and precious metal buying adheres to international recognised ethical policies including the Kimberly Process (http://www.kimberleyprocess.com/).
It is vital that all products we supply, delight. To aid this we offer our unique ‘no quibble’ 30 day return policy* and lifetime guarantee against faulty workmanship. Bespoke items are sent accompanied with a free valuation document featuring detailed technical specifications and digital photography. This is stored on our secured server adding an extra level of security.
*must be returned in a reasonable condition
Excellent service. We were well informed on every stage of the work. My wife and I are very satisfied indeed.Mr Clegg, Leeds
Thank you! Excellent, speedy repair. Lovely people on the telephone. I am delighted with my ring!
I would like to say thank you for the beautiful work done. My wife was delighted, personally. Many thanks for your help in getting the ring returned earlier than anticipated for our son's weddingMr W, Aberdeen
All I can say is thank you. The service received from LMG was outstandingMiss L, Plymouth
Excellent service in all aspects. Delighted with the replacement jewellery item. Beautiful work, customer service fantastic, helpful and kept me fully informedMr S, Boston
Fantastic service. Very pleased with the repair. Thank you for a brilliant hassle-free approachMrs F, Peterborough
Workmanship first rate. I love the ring. The staff were very helpful & courteous. The service exceptional! The replacement ring is beautiful! I'm very happy with the outcome of what was an unhappy experienceMrs W, Leeds
Most impressed with compassion shown at an upsetting loss, Excellent overall. Thank youMr B, Bristol
Excellent, helpful service -with great attention to detail. Thank youMrs R, Cambridge
Efficient, professional with a human touchMrs R, Northallerton
All the people I have dealt with have been friendly, professional & kind. Many thanks for an excellent serviceMrs G, Nottingham
The whole process was dealt with exceptionally. The ring is gorgeous and the man who came out to me was very nice and made the whole process easy. He was very patient with me whilst I decided what I wanted as wellMiss G, Ipswich
Couldn't rate the service highly enough. Process was great from start to finish. A nice experience on the back of being so upset about losing something so close to me. Thank youMr M, Leeds
Many thanks for my replacement wedding ring. Aside from being my 'actual' wedding ring this ring is as close to it as I can get, 'perfect'. Your help and that of all involved has been much appreciatedMrs M, Derby